theConscious.com Guarantee

Austin Air Purifiers

We have the finest air purifiers in the industry. We stand behind our products and are confident that we offer the world's finest personal air cleaner. We work hard to offer the highest quality built air purifiers at affordable prices and are certain that you will be pleased and very satisfied with the air cleaning results you experience.   30-Day, No-Questions-Asked, Money-Back Guarantee Should, for any reason, you decide within 30 days that the air purifier you purchased from us is not what you want, you can return it to us, no questions asked, money-back guaranteed.   5-year mechanical warranty We stand behind our products and are so confident we offer the best possible product that we offer a warranted to be free from defects in material and workmanship under normal residential use for five years from the date of purchase.   5-year pro-rated filter warranty Should you require a new filter before 5 years, we offer a pro-rated 5-year warranty. By far the most comprehensive in the industry.

Berkey Water Filters

The Black Berkey purification elements have a two-year prorated manufacturers warranty calculated in six months intervals. The manufacturer's guarantee is prorated similar to the guarantee on tire tread. In other words, if you have used the filters for six months, 75% of the guarantee still applies and so you can get a replacement set for 25% of the normal cost. The systems themselves and their components have a six-month manufacturers warranty as stated below.

GENERAL WARRANTY INFORMATION

The manufacturer, New Millennium Concepts, Ltd., warrants this product to be free from defects in materials and workmanship for a period of 6 months from date of purchase. Black Berkey purification elements have a two-year prorated warranty calculated in six months intervals. New Millennium Concepts, Ltd. will replace or repair any product that it deems is not properly functioning during the stated warranty period. Relief under this warranty is limited to the replacement or repair of defective materials or workmanship only. New Millennium Concepts, Ltd. and BBWF.com shall not be held liable for incidental or consequential damage to personal property from, but not limited to, a defective unit, improper use, abuse, accident, or neglect, etc. No warranty will apply to units which have been used for purposes not intended, which have been altered so as, in the manufacturers judgment, to affect adversely its performance. This warranty is for the original retail purchaser only, and cannot be transferred. Repair or replacement of parts will be made upon delivery to manufacturer's plant or authorized service dealer at customer's expense. The laws of the State of Texas, USA, will govern any disputes regarding this warranty or claim made. This warranty, which is given expressly in lieu of all warranties, expressed or implied, or merchantability and fitness for a particular purpose, constitutes the only warranty made by New Millennium Concepts, Ltd.

The manufacturer, NMCL fully warranties the Berkey line of products. You may contact either theConscious.com or the manufacturer at any time to report an issue with your product. NMCL is a reliable, upstanding, and quality company that will promptly address your needs. If for any reason you need additional assistance or have questions with the process, please contact theConscious.com.

New Millennium Concepts Ltd.
P.O. Box 201411
Arlington, Texas 76006
888-803-4438